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US investigating December flight cancellations at Southwest

10 days ago   |   By Chron

DALLAS - The U.S. Transportation Department said Wednesday it is investigating whether Southwest Airlines deceived customers by knowingly scheduling more flights in late December than it realistically could handle.
The department said that scheduling too many flights would be considered an unfair and deceptive practice under federal law.
“DOT is in the initial phase of a rigorous and comprehensive investigation into Southwest Airlines' holiday debacle that stranded millions,” the department said in a statement.
The Transportation Department added that it will hold Southwest accountable if...
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Southwest Airlines Under Federal Investigation For Possible ‘Deceptive' Scheduling

10 days ago   |   By Forbes

Millions of Southwest passengers were left stranded during the heart of the holidays due to cancellations the company blamed on a winter storm.
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