Service
How to Keep Highly Busy Customers
5 days ago | By Business 2 Community
One thing that is not likely to change in the near future is inattention. Your customers are busy, tired and unable to focus. While you may want to provide great service , this may be a misnomer for how to provide value and retain customers.
If you are merely service-oriented and do what your client wants, then you may create burdens for a busy person with more work than they previously had. Can you imagine the thought in your customer's mind, “Why is this person making me work? I hired them to get things done.”
However, of extreme value is if you can think for them. Do the research. Come...
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