WHAT WAS YOUR MAIN FOCUS WHEN YOU OPENED YOUR BUSINESS?
During the initial business startup phase, providing great customer service may not have been your first thought. Instead, you focused...
REDUCING FRICTION MAKES YOU MONEY
Reducing friction is all about creating an easier experience for the customer. In my book, The Convenience Revolution , I identify...
HOW TO BUILD YOUR NETWORK BY LEAVING COMMENTS THAT ADD VALUE
One of the best ways to build your online network, is by leaving comments that add value on other people's posts. What do I mean by...
HOW TO CLOSE MORE SALES WITH A FREE LIVE CHAT TOOL
As I like to tell Lone Wolf online store owners, their superpower over their bigger and better-funded competitors is “Customer Service”....
GOOGLE ANALYTICS 4 AND UA PROPERTIES: WHAT YOU NEED TO KNOW
As if 2020 didn't already throw enough curveballs at us, Google decided to introduce Google Analytics 4. There I was, working on an...
A 7-STEP BEGINNER'S GUIDE TO MAKING PROFESSIONAL TRAINING VIDEOS FOR SAAS PLATFORMS
If you've been in the SaaS industry for a while, you would have a fair idea of how important training videos are for SaaS product users. Here's...
GOOGLE MY BUSINESS OPTIMIZATION: 5 TIPS FOR AN IMPACTFUL PROFILE
In the modern digitally-driven world, it is no surprise that visibility on Google is key to your success as a business. While many...
HOW TO ACE YOUR INSTAGRAM PROMOTIONS STRATEGY
Your business is active on Instagram and you're creating awesome content. At first, your pages get followers and engagement. But after...
15 BEST ERP SOLUTIONS FOR ECOMMERCE
Between 2017 and 2022, the enterprise resource planning market is expected to accumulate $47 billion in revenue. A compound annual...
HOW TO MAKE CONTENT MARKETING WORK IN A WORLD SATURATED WITH CONTENT
There's no shortage of content online. 4.6 billion pieces of content are produced daily, each competing for your consumer's limited...
20 ESSENTIAL CONTENT CREATION TOOLS FOR 2021
What is content creation? Content creation is the process of generating ideas for topics that appeal to your audience. It is creating...
TOP 7 MOBILE APPLICATION DEVELOPMENT TRENDS IN 2021
The pace at which new mobile applications are getting introduced in the market is mind-boggling. Companies are increasingly using mobile...
4 TIPS FOR CREATING A WINNING USER EXPERIENCE
Without a doubt, providing an excellent experience for customers is one of every business's main priorities to achieve success. This...
4 THINGS EVERY PRODUCT PAGE NEEDS FOR EXPONENTIAL GROWTH
One of the best ways to exponentially increase your sales, traffic, and user engagement is through product pages. When someone lands...
SHOULD YOU GET A PATENT TO PROTECT YOUR STARTUP?
Building a business requires fortitude, faith, and a lot of grit. You're hustling every day, meeting with clients, leading a team,...
COMMUNICATING CX: 12 TIPS FOR TALKING ABOUT CUSTOMER EXPERIENCE
Customer experience is not a fad or a trend or a buzzy phrase. And yet, organizations often treat it like it is. They hang a banner,...
LEADING CHANGE: THE PROJECT MANAGEMENT OFFICE
Geralt / Pixabay Whether it's seizing upon a new growth opportunity, solving a current business obstacle, or implementing a companywide...
4 WAYS TO BOOST YOUR REMOTE-WORK PRODUCTIVITY DURING THE DAY
Has nearly a year of working from home left you feeling not as productive as you used to be? Or do you feel like you're in good shape?...
5 SMART WAYS TO IMPROVE YOUR ROI
ROI is the bane of every marketer's existence. And with increasing budget cuts, it's more frustrating than ever. (According to Gartner...
DON'T BE AN INBOX CLOGGER - EMAIL WITH A PURPOSE
A while back, I was talking about getting your email organized. There are people out there who have over 8,000 emails in their inbox....
House to vote on virus bill; arbiter says wage hike a no-go
WASHINGTON - Democrats are ready to shove a $1.9 trillion COVID-19 relief package through the House on Friday, despite a setback that means a minimum wage boost is unlikely to... Read more ...
South Korea starts vaccinating, but people over 65 must wait
SEOUL, South Korea - South Korea administered its first coronavirus vaccines Friday to people at long-term care facilities, launching a mass immunization campaign that... Read more ...
COVID-19 bill must drop minimum wage hike, arbiter decides
WASHINGTON - The Senate parliamentarian dealt a potentially lethal blow Thursday to Democrats' drive to hike the minimum wage, deciding that the cherished progressive goal must... Read more ...
Parliamentarian: COVID-19 bill must lose minimum wage hike
WASHINGTON - The Senate parliamentarian has dealt a potentially lethal blow to Democrats' drive to hike the minimum wage, deciding that the cherished progressive goal must fall... Read more ...
Mr. Potato Head drops the mister, sort of
NEW YORK - Is it Mr. Potato Head or not? Read more ...
Arkansas Senate votes to refund virus fines to businesses
LITTLE ROCK, Ark. - The Arkansas Senate on Thursday voted to refund the fines the state has collected from some businesses for violating coronavirus restrictions, as Gov. Asa... Read more ...
The Latest: US loosens Pfizer vaccine shipping regulations
NEW YORK - U.S. regulators are allowing Pfizer's COVID-19 vaccine to be shipped and stored at less-frigid temperatures, which should ease distribution and administration of one... Read more ...
TikTok To Pay $92 Million To Settle Class-Action Suit Over 'Theft' Of...
The proposed settlement applies to 89 million TikTok users in the U.S. whose personal data was allegedly tracked and sold to advertisers in violation of state and federal law. Read more ...
Mitch McConnell says he would vote for Trump again days after saying he was...
Summary List Placement Senate Minority Leader Mitch McConnell said Thursday that he would back Donald Trump if he were the Republican Party's nominee for president again. He... Read more ...
U.S. pizza sales, booming in pandemic, start to slow
ANN ARBOR, Mich. - After a pandemic-fueled boom, U.S. pizza sales appear to be headed back to earth. Read more ...