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How disability is informing better products-and better organizations

10 days ago   |   By Fast Company

Designing with disability and accessibility in mind has finally gone mainstream.
It wasn't so long ago that businesses were operating in what Jenny Lay-Flurrie calls the “dark ages.” As Microsoft's chief accessibility officer, and someone who describes herself as “profoundly deaf,” Lay-Flurrie said that the concerns and needs of people with disabilities were almost completely ignored by the business world.
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